Frequently Asked Questions

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General
Tick Mosquito
Tick & Mosquito
Deer Repellent
Deer
All Natural Lawn Care
Lawn

General FAQ

No, we only need to have access to your yard.

We send out a text message notification the day before your service to let you know what’s in store for that day. Once the service has been completed we will send you another text letting you know that we have finished at your property. Our field specialists will leave a yard sign as well.

For your convenience, we will charge your credit card automatically after each service is completed. You can log in to your account anytime to review past service and billing through our Customer Assistant Portal.

Yes, We offer a discount for prepaying for the season, discounts if you refer a friend, and neighborhood discounts. Please contact us for more info.

For all of our services, we ask that you stay off of your property until the products applied have had a chance to dry. Just like painting your house, you want to give the application a chance to set. In general, this process takes 45 minutes to fully dry but it can be quicker on a sunny day!

Tick & Mosquito Solutions FAQ

We charge the same for both tick and/or mosquito control. The price depends on the size of the treatable area and how dense it is with plant life. Our quotes are free and generally do not require us to come to your home. We utilize satellite mapping software that allows us to calculate the square footage of your treatable property and can usually provide a quote  on the same day.

We use an EPA 25b  all-natural product called Progaea TMpro. This product is exclusive to Pure Solutions and is comprised of essential oils and soap. This product kills ticks & mosquitoes on contact and provides residual protection once dry.

Ticks are active anytime temperatures are above freezing and there is no snow cover on the ground. Because of this, we begin treatments in early spring once the weather is favorable for tick activity usually around mid-March/early-April.

We begin mosquitoes treatments once they become active in the spring. Mosquito activity begins once temperatures are consistently above 50 degrees.

We discontinue treatments once the threat of tick activity has drastically been reduced due to weather conditions. Ticks are breeding late into the fall, so spraying until activity has decreased reduces the number of eggs that will be laid on or near your property. That means spraying until temperatures are consistently below freezing, or there is snow cover on the ground.

We discontinue mosquito treatments once the threat of mosquito activity has subsided. This is usually after the first hard frost.

You can end your season at any time! However, we do not recommend stopping early as discontinuing treatments before deer ticks become dormant can allow for ticks hitching a ride on host animals to fall off on your property and establish a foothold when they lay their 2000-3000 eggs in the Spring.

You can end your season at any time! However, we recommend continuing until the first frost to reduce the threat of contracting mosquito-borne illnesses such as EEE or West Nile. Mosquitoes lay eggs in the fall until temperatures are below 50 degrees.

No, our products have sticking agents in them that are made from coconut fatty acids, which help bind the product to plant foliage. The product only needs about 30-45 minutes to set, and light rain will not wash away the product, as long as there is not a downpour during or within 30-45 minutes after the treatment, it will remain effective.  Read more here.

We recommend treating your property at least once every 21-days. For properties with heavy tick and mosquito presence and ideal tick and mosquito habitat, it can be beneficial to increase the frequency.

No. Deer ticks have a two-year life cycle and will survive winter by hiding in leaf litter and becoming dormant. Deer ticks can come out of dormancy anytime the weather is favorable during the winter months.

Our tick and/or mosquito application generally takes between 15-30 minutes to complete but depends greatly on property size and landscape density.

Our product both kills and repels ticks and mosquitoes from the treated area. The essential oils in our all-natural Progaea pro tick and mosquito control products kill ticks and mosquitoes on contact and provide a residual repellent effect. What’s even more impressive is that our product is one of the only all-natural products to have a residual killing effect on ticks and mosquitoes comparable to that of traditional synthetic pesticides. That means that ticks and mosquitoes that come in contact with treated plants after the product has dried will die.

We specialize in only tick, mosquito and deer repellent services to ensure these pests get our highest level of attention.

Absolutely! We have many commercial accounts both large and small.

Yes! For most events, we recommend a treatment one week prior and a second the day before your event.

Absolutely! We service many preschools and daycares and can accommodate the student schedule to provide applications during off-hours. All of our tick and mosquito products are either EPA 25b or NOP-compliant, which means they are permitted for use around schools and align with IPM best practices.

Yes! Especially when compared to the traditional neurotoxins. The products we use will not kill bees through transport back to the hive. Drift and overspray are also unlikely to have any adverse effect. That said, our Field Specialists are trained for bee safety and avoid sensitive areas, such as flowering plants, as an extra precaution.

While some activity is expected due to environmental factors, we strive for an 80-90% reduction which will improve as residual product builds on your property. That said, if you feel at any time that you are not getting proper control, we will come back out at no charge to evaluate your property and provide a touchup application.

We recommend a 21-day frequency for best results because the product will bio-degrade roughly within that time frame. Other customized frequencies are offered upon request.

Yes! We have been treating homes around New England for over 15 years with great results. We can never promise that you will never again see a tick or mosquito, but the product will kill on contact and build up a barrier around your property. Don’t take our word for it, click here to read what our customers think!

Pure Solutions only treats for ticks, mosquitoes, deer, and grubs, we do not treat for rats, raccoons, bees, or any other pest, we do not treat for pests inside of buildings.

Yes, our product is sprayed directly on lawns, landscaping and other plant life. Our product is safer to use, proven and trusted on lawns.

No! We only use all-natural products at Pure Solutions. We are invested in the health of our local communities and pride ourselves on giving people a natural alternative to synthetic chemicals.

Treating for mosquitoes is specific to each location. When a town uses sprays to eliminate mosquitoes they only affect those populations that are near the truck/treatment itself. Pure Solutions works hard to understand your property and treat those areas near your home or business that are most susceptible to mosquitoes, which are arguably the populations that pose more of a threat to you than those being sprayed by your town.

Deer Solutions FAQ

While deer are beautiful creatures, they can cause large financial and aesthetic damage to one’s landscape. Deer are also a preferred host for ticks that can fall off into your property where they can then lay up to 3000 eggs. Male deer ticks will actually wait on a deer until a female is picked up to mate.

Not at all! Our deer deterrent service deters deer from eating your landscape by applying all-natural repellents to specific plants on your property. These all-natural repellents trigger a flight response in the deer through a scent of danger. The odor is not noticeable to humans once the product has dried. In addition, our products make the plants distasteful and discourage browsing.

Lawn Care FAQ

An organic turf care program focuses on feeding the soil, not the lawn directly. This allows for the biology in the soil to do its thing which provides a more sustainable, healthier food source for the grass. As a result the “feast or famine” of a traditional turf program, which stresses the lawn, is replaced with consistent and sustained nutrient availability.

Although the full impact of chemical lawn fertilizers have not fully been realized, using organic products will give you and your family peace of mind. See this PDF from the Environmental Protection Agency.

Absolutely! With an organic lawn program and its products and services, we build up the beneficial nutrients and organisms that should occur naturally in the soil. By helping the soil’s ecosystem, the lawn becomes more sustainable and better able to withstand pests, disease and drought problems. We utilize great communication with our lawn service team to help the transition process faster while helping to explain better mowing and watering practices.

Yes, we offer weed management programs for control throughout the season.

Our services include organic fertilizing, grub & insect control, pre-emergent weed applications, broadleaf weed management, seeding, aeration, and limestone applications.

Yes and no, for the first two to three seasons it may cost slightly more, but as your lawn is filled in and becomes more sustainable the goal of an organic program is to support your yard in becoming more self-sustaining and reduce the number and frequency of treatments gradually. We source products that are tailored to the northeast and create custom programs for each lawn.

Most important to remember:

Keep your blades sharp

Don’t mow more than ⅓ of the blade, mow often 

Don’t mow when the grass is wet

In the beginning of the spring, mow the lawn short (2-2.5 inches) to remove any blades damaged by the cold and snow. 

During the hot summer months, we recommend you keep your grass mowed at 3.5-4 inches and always maintain a sharp mower blade to avoid disease and fungus. Allowing the grass to grow to 3.5-4 inches helps the soil retain moisture by blocking the sun, allows the grass to focus energy on root growth to be able to reach moisture deeper in the ground and build a more stable foundation.

Don’t allow the grass to grow longer than 7 inches.

Mow the lawn in the days leading up to spring (April/May) and fall seeding (August/September).

If you are mowing regularly and mow 0.5-1 inch at a time you may not have to bag clippings, though if you are giving your lawn a substantial hair cut we would recommend bagging clippings

We always recommend an irrigation system, though a hose with a sprinkler attachment is the next best thing. We also offer a water retention product that will help the soil retain moisture and reduce watering needs. 

Shallow, frequent watering encourages thatch and weeds. The objective of watering is to get the grass roots to grow deep. Roots will grow deep only if water is available deep in the soil. This is why less frequent but deep watering is better. The surface soil dries out but the deep soil remains moist, encouraging the roots to grow deeper. 

Water will penetrate deeper if you water about ½ inch to allow the soil to soften, wait two or three hours, and then water 1 inch. Water once a week, accounting for any major rain, and invest in a rain gauge for more accurate watering. 

Water early in the day to avoid evaporation from heat so the lawn has time to dry out before nighttime to avoid fungal diseases, which are often related to excess moisture.

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